Privacy Policy

NOWVANTAGE PTE LTD PRIVACY POLICY

READ THIS POLICY CAREFULLY BEFORE BROWSING THIS WEBSITE OR USING ANY OF OUR SERVICES. YOUR CONTINUED USE OF THIS WEBSITE AND OUR SERVICES INDICATES THAT YOU HAVE BOTH READ AND AGREE TO THE TERMS OF THIS PRIVACY POLICY. YOU CANNOT USE THIS WEBSITE OR OUR SERVICES IF YOU DO NOT ACCEPT THIS POLICY. ALL SECTIONS OF THIS POLICY ARE APPLICABLE TO USERS UNLESS THE SECTION EXPRESSLY STATES OTHERWISE.

NowVantage PTE Ltd (“we”, “us” or “our”) is a company incorporated in Singapore that specialises in providing top-tier ServiceNow resource augmentation services to corporate clients. Our mission is to empower your business with the expertise and capabilities needed to thrive in today’s competitive landscape.

Clause 1 Privacy Policy

1.1 This Privacy Policy sets out the basis on which we may collect, use, disclose or otherwise process personal data in accordance with the Personal Data Protection Act 2012 of Singapore and applicable laws (including the Protection of Personal Information Act 4 of 2013 of South Africa and the General Data Protection Regulation 2016/679)). For the purposes of this Privacy Policy, “Personal Data” means data, whether true or not, about an individual who can be identified from that data or from that data and other information to which the organisation has or is likely to have access. We understand that various countries have different privacy laws and regulations and we will apply the same protections as described in this policy.

1.2 In adopting this Privacy Policy, we will take all reasonable steps to prevent unauthorised access to, or disclosure of your Personal Data. However, it is impossible to guarantee that your Personal Data shall be 100% secure.

1.3 We receive Personal Data from a variety of sources (e.g. lead generation services). In utilising our website or using our services or otherwise if your information is submitted to us through third-party sources, the following categories of data may be collected and processed:

1.3.1 Personal information (names, contact details, job titles and company information)
1.3.2 Professional information (work experience, skills, educational background)
1.3.3 Technical information (IP address, browser details)
1.3.4 Service usage information (service requests, usage patterns)
1.3.5 Financial information (billing information, purchase history)
1.3.6 Recruitment information (resumes, human resource data)
1.3.7 Contact information (emails, messages)
1.3.8 Marketing information (interests and survey responses)
1.3.9 Third-party information (data collected from social media or referrals)

1.4 We will attempt to limit the types of Personal Data we process to only that to which you consent to (for example, in the context of online registration, newsletters, message boards, surveys, polls, professional announcements, Short Message Service (SMS), lead generation, Multimedia Messaging Service (MMS) and other mobile services), but, to the extent necessary, your agreement to this Privacy Policy constitutes your consent as contemplated under the applicable laws. Where necessary, we will seek to obtain your specific consent in future instances should we deem the same required under the applicable laws and where your consent herein might not be lawfully sufficient.

1.4 We will attempt to limit the types of Personal Data we process to only that to which you consent to (for example, in the context of online registration, newsletters, message boards, surveys, polls, professional announcements, Short Message Service (SMS), lead generation, Multimedia Messaging Service (MMS) and other mobile services), but, to the extent necessary, your agreement to this Privacy Policy constitutes your consent as contemplated under the applicable laws. Where necessary, we will seek to obtain your specific consent in future instances should we deem the same required under the applicable laws and where your consent herein might not be lawfully sufficient.

1.5 We will not collect, use or disclose sensitive information except with your specific consent or in the circumstances permitted under the applicable laws.

1.6 By agreeing to the terms contained in this Privacy Policy, you consent to the use of your Personal Data in relation to the following purposes:

1.6.1 To create an account with us.
1.6.2 To provide our services on our website.
1.6.3 To manage requests for information or feedback and respond to such requests or feedback.
1.6.4 To ensure legal compliance with the applicable laws.
1.6.5 To provide marketing-related services.
1.6.6 To enhance our services and user experience.

1.7 Although absolute security cannot be guaranteed on the internet, we have in place up-to-date, reasonable technical and organisational security measures to protect your Personal Data against accidental or intentional manipulation, loss, misuse, destruction or unauthorised disclosure or access to the information we process online.

1.8 While we cannot ensure or warrant the security of any Personal Data you provide us, we will continue to maintain and improve these security measures over time in line with legal and technological developments.

1.9 We store your Personal Data directly, or alternatively, store your Personal Data on, and transfer your Personal Data to, a central database.

1.10 Your information will not be stored for longer than is necessary for the purposes described in this Privacy Policy or as required under applicable laws.

1.11 The Personal Information we collect from users shall only be accessed by our employees, representatives and consultants on a need-to-know basis, and subject to reasonable confidentiality obligations binding such persons.

1.12 We shall have the right, but shall not be obliged, to monitor or examine any information and materials including any website link that you publish or submit to us for publishing on our website. You shall be solely responsible for the contents of all material published by yourself.

1.13 We constantly review our systems and data to ensure the best possible service to our users. We do not accept any users, or representatives of users, under 18 years of age or who otherwise do not have the relevant capacity to be bound by this Privacy Policy.

1.14 We will not sell, share, or rent your Personal Data to any third party or use your e-mail address for unsolicited mail. Any emails sent by us will only be in connection with the provision of our services and/or the marketing thereof.

1.15 The consent that you provide for the collection, use and disclosure of your Personal Data will remain valid until such time it is being withdrawn by you in writing or via email to our Data Protection Officer at the contact details provided below. Upon receipt of your written request to withdraw your consent, we may require reasonable time (depending on the complexity of the request and its impact on our relationship with you) for your request to be processed. In general, we shall seek to process and effect your request within 10 business days of receiving it.

1.16 If you wish to make (a) an access request for access to a copy of the Personal Data which we hold about you or information about the ways in which we use or disclose your Personal Data, or (b) a correction request to correct or update any of your Personal Data which we hold, you may submit your request in writing or via email to our Data Protection Officer at the contact details provided below. Please note that a reasonable fee may be charged for an access request. If so, we will inform you of the fee before processing your request.

1.17 We generally rely on Personal Data provided by you (or your authorised representative). In order to ensure that your Personal Data is current, complete and accurate, please update us if there are changes to your Personal Data by informing our Data Protection Officer in writing or via email at the contact details provided below.

Clause 2 Log Files

2.1 When you visit the website, even if you do not create an account, we may collect information, such as your IP address, the name of your ISP (Internet Service Provider), your browser, the website from which you visit us, the pages on our website that you visit and in what sequence, the date and length of your visit, and other information concerning your computer’s operating system, language settings, and broad demographic information. This information is aggregated and anonymous data and does not identify you specifically. However, you acknowledge that this data may be able to be used to identify you if it is aggregated with other Personal Data that you supply to us. This information is not shared with third parties and is used only within the company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above, without your explicit permission.

Clause 3 Disclosure of Personal Information

3.1 We do not disclose your Personal Information to anyone outside Party.

Clause 4 Cookies

4.1 We use cookies. A cookie is a small piece of information stored on your computer or smart phone by the web browser. The two types of cookies used on the Website are described below:

4.1.1 "Session cookies": These are used to maintain a so-called 'session state' and only lasts for the duration of your use of the Website. A session cookie expires when you close your browser, or if you have not visited the server for a certain period of time. Session cookies are required for the website to function optimally, but are not used in any way to identify you personally.
4.1.2 "Permanent cookies": These cookies permanently store a unique code on your computer or smart device hard drive in order to identify you as an individual user. No Personal Information is stored in permanent cookies. You can view permanent cookies by looking in the cookies directory of your browser installation. These permanent cookies are not required for the website to work, but may enhance your browsing experience.

Clause 5 Links from the website

5.1 The services available through the Website, may contain links to other third party websites, including (without limitation) social media platforms, payment gateways, appointment scheduling and/or live chat platforms (“Third Party Websites”). If you select a link to any Third Party Website, you may be subject to such Third Party Website’s terms and conditions and/or other policies, which are not under our control, nor are we responsible therefore.

5.2 Hyperlinks to Third Party Websites are provided “as is”, and we do not necessarily agree with, edit or sponsor the content on Third Party Websites.

5.3 We do not monitor or review the content of any Third Party Website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and we should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of other websites, either.

5.4 Users should evaluate the security and trustworthiness of any Third Party Website before disclosing any personal information to them. We do not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.

Clause 7 Data Protection Officer

You may contact our Data Protection Officer if you have any enquiries or feedback on our personal data protection policies and procedures; or if you wish to make any request, in the following manner:

Clause 8 Changes to Privacy Policy

If we change our Privacy Policy, we will notify you including by posting those changes or the amended Privacy Policy on our website. We reserve the right to amend this Privacy Policy at any time. To the fullest extent permissible under applicable law, your continued use of our services shall constitute your acknowledgement and acceptance of the changes made to this Privacy Policy.

Clause 9 Miscellaneous

9.1 This Website is owned and operated by NowVantage PTE Ltd.
9.2 Address for service of legal documents: 14 Robinson Road, #08-01A, Far East Finance Building, Singapore, 048545.

9.3 Website – located at www.nowvantage.com

9.4 Email address: contact@nowvantage.com

NowVantage empowers your business with the ServiceNow expertise and capabilities needed to thrive in today’s competitive landscape.

Contact Info

Mon – Fri : 8:00 – 17:00
+020.098.456 11
contact@nowvantage.com

Office Address

14 Robinson Road
#08-01A
Far East Finance Building
Singapore
048545